Terms of sale

1. Seller and application of the terms The online store zaislukrautuve.lt (zaislukrautuve.lt) is operated by PlayArt OÜ, registry code 12163003, VAT number EE101480011, Mustamäe tee 16, 10617 Tallinn, Estonia; email info@playart.ee, telephone +372 5560 0912. These terms apply to sales contracts concluded in the online store. The protection afforded to consumers by mandatory laws of their country of residence remains in force. 2. Ordering and payment The buyer selects the goods, delivery and payment methods and checks the order details before payment. An account is not required to purchase. The person placing an order must be an adult or have permission from their legal representative. Prices are in euros and include applicable taxes. The final price of the goods and any delivery charge are displayed before the order is confirmed. Payment can be made using the methods offered at checkout; Montonio is used if the buyer selects a payment method provided through it. The buyer confirms the order with an obligation to pay. The contract is concluded when the seller confirms acceptance of the order; an automatic acknowledgement of receipt does not replace the availability check. The order confirmation and contract terms are sent to the buyer's email address. 3. Delivery and unavailable goods Available delivery methods, charges and any delivery time are shown on the product page or at checkout. If an order cannot be fulfilled, the seller will contact the buyer and refund the amount paid for the unfulfilled order. More information is available on the delivery page. 4. Withdrawal and defects Consumers generally have the right to withdraw from a distance contract within 14 days of receiving the goods. Details and statutory exceptions are on the returns and withdrawal page. Statutory rights apply to defective goods; contact the seller to exercise them. The existence and terms of any commercial guarantee are provided separately and do not reduce statutory rights. 5. Safety and gift cards Follow product age restrictions, warnings and instructions, and supervise children when necessary. The conditions and validity period of each gift card are stated with that gift card. Digital delivery alone does not exclude a statutory right of withdrawal. 6. Disputes Send complaints to info@playart.ee. If no agreement is reached, a consumer may contact the Estonian Consumer Disputes Committee at the Consumer Protection and Technical Regulatory Authority or the competent consumer dispute resolution body in their country of residence. Estonian law applies to the contract. Where the seller directs its activities to the consumer's country of residence, this choice does not deprive the consumer of the protection of that country's mandatory rules. Consumers retain the statutory options for challenging decisions and bringing proceedings. Updated terms apply to future orders; the terms of an existing contract are not changed retroactively.